Chaparral Village Dental & Orthodontics
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|Posted on May 10, 2011 at 2:10 AM||comments (113)|
It's All about Choices and Communication
If you are not satisfied during the first part of your search-the phone call to the dental office-move on. If you are not satisfied with the second step-your initial dental visit and exam (or "get acquainted" visit)-move on. If you are not happy with the third step-the dentistry itself-it is time to express your feelings in person to the doctor. In other words, take charge. Let your fingers do the research, your mouth do the talking, and, by all means, vote with your feet.
It only makes sense to select your new dental home before any dental emergency arises. Nothing is more stressful than dealing with a toothache and severe pain and trying to locate Dr. Right at the same time. If you presently do not have a dentist, please leap into action.
Here are a few guidelines to follow and questions to ask when you are looking for the right dental professionals for you and/or your family:
Basic training: A basic question-Does the dentist have a dental license? You can ask to see the license if you feel that is necessary. Since it is very difficult for you to judge the technical quality of the dentistry that's being done in your mouth, also inquire about the dentist's continuing education.
Friendly, concerned service: Are the dentist and team members friendly? Are they genuinely interested in you and committed to taking the time it takes to get to know you, to discuss your concerns, your fears, and your dental expectations? If you are a new patient, the dentist should give you a comprehensive exam and design a treatment plan that is appropriate for you based on your exam. Avoid a dental practice where the dentist and staff seem rushed, nervous, and unable to communicate with you.
Good information and listening skills: Does the dentist involve you in discussing your treatment choices and options, rather than just telling you what to do? Does the dentist explain why the treatment is necessary, the benefits and drawbacks of the treatment, the possible risks, other repair or restoration options, and the cost?
When you are making treatment decisions, it's important for you to thoroughly discuss your dental priorities with your dentist. The following three questions are good ways to start a candid discussion:
1). Is this the treatment you would recommend to your family members?
2). How much time will this treatment require?
3). What will happen if I don't go ahead with the treatment?
Dr. Right will be happy to answer all your questions. In addition to the questions noted above, you can also ask:
Does the dentist wear special magnification lenses? This is essential for doing quality work because dental procedures are precise and the dentist is working in a small, dark area on a small object. Most up-to-date dentists will tell you that they would not want to get their dental work done by a dentist who is not using high-tech, high-powered lenses.
Does the dentist or hygienist use a probing tool to check for gum disease when you have your teeth cleaned? Avoid a dental office that does not routinely examine and discuss the health of your gums. If a gum evaluation using a probe has not been done, you need to find another dentist.
Does the dentist or hygienist use standard infection control procedures? While experts agree that the chance of transmitting infectious diseases during routine visits to a dental office is remote, you will feel reassured if you know that the dentist is following OSHA and the ADA infection control guidelines. This means the dental team members wear gloves and masks, and all non-disposable instruments are heat and steam sterilized in an autoclave. Ask a team member what the dental office does for infection control. You can also ask to see the infection control area.
Look at the dentist's and the team members' teeth. If they don't have healthy, good-looking smiles, maybe they haven't practiced good dentistry care themselves. If they aren't practicing good care, how can you be sure that they will be compassionate about your dental situation?
The Comprehensive Dental Exam
This all important exam launches a lifelong master plan for your dental treatment-similar to an architect's blueprint. It is a thorough diagnosing tool and your appointment may take as long as an hour and a half. During that time, the doctor and the dental team are listening to your concerns and gathering facts about your medical history, which will be reviewed by the dentist before the exam begins. This examination records the "big picture" of your dental health. It is a diagnosing and planning appointment that every dental patient should experience.
Sink Your Teeth into This: The comprehensive dental exam is an honest plan that lets you know about all the disease in your mouth and forecasts what dental work will be necessary. It represents a standard of care in dentistry and provides the patient with a yardstick to measure the integrity of the dentist. Periodically the exam is updated to confirm the state of your dental health.
What to Expect During the Comprehensive Dental Exam
The dentist will be looking for decay, bone loss, abscesses, missing teeth, cancer, tumors, extra teeth, wisdom teeth, and any other mouth abnormalities. This thorough exam will give the dentist all the necessary information to make a complete diagnosis.
The exam should include:
* A medical history
* An oral cancer examination
* A periodontal evaluation to check for gum bone disease
* Individual teeth checked visually for decay
* Bite checked to see if teeth fit together properly
* 18 x-rays or digital images (less if you do not have all of your teeth) to check for decay and bone loss and any other abnormalities (If you're an adult and you have all your permanent teeth, it takes this many x-rays to do a comprehensive exam)
* Panoramic x-ray and/or models of the teeth, if necessary
Time for a New Attitude!
Have you noticed that the old dental story i s really taking on a new twist as you come to the end of this article? Those who say "I hate the dentist" have many objections including "the dentist is always finding something new wrong with my teeth." But a person who can find the right dentist, who knows what to say to the dental team in order to develop rapport and trust, and who understands the importance of getting a lifelong master plan for good dental health has nothing to fear or object to. We hope by now that you have discovered it really is possible to overcome dental fears and objections in order to make healthy choices for your mouth. You are becoming an informed dental consumer with an attitude that suits the 21st century.
From <I hate the dentist> by Dr. Mac Lee.
|Posted on May 2, 2011 at 12:25 AM||comments (508)|
LOOKING FOR THE RIGHT DENTIST FOR YOU!
Overcoming the fear and mistrust of going to the dentist requires finding the right person to take care of your teeth and gums. But before we can advise you on how to find that person, you need to do a little soul-searching because dentistry is a product as well as a service. And, because it is also a highly personalized service, it is tough to write a list of hard and fast rules concerning how to find a dentist who is going to be just right for you. This is a process that will take you time, research, and interviewing.
What we can tell you for certain is that dedicated dentists take a sincere interest in their patients. And a good dentist and dental team respectfully treat the whole person, as well as the mouth. Your dental team will ask a lot of questions about your medical history and previous dental experience and, in turn, will eagerly answer your questions and concerns. Preventive dental care is their number one priority.
First Things First: Define Your Dental Priorities
Before you begin your search for Dr. Right, decide how healthy you want your mouth to be. Ask yourself two defining questions:
1). Are you serious about keeping your teeth for the rest of your life?
2). Do you only go to the dentist when you have problem with a tooth or a dental emergency?
If you answered yes to the second question, almost any dentist can do the job you want. On the other hand, a resounding yes to the first question says that you are looking for a capable, prevention-minded dentist who will care for your dental health and help you hang on to one of your most cherished possessions-your teeth. In other words, you are looking for Dr. Right. Now that you've defined your dental priorities, you are ready for the next step-the search.
Looking for Dr. Right
There's more than one source for finding a Dr. Right. You can turn to the Yellow Pages, call a toll free referral service, read newspaper and magazine ads, find a name on a Web site, get a referral from a friend (or your former dentist), or select a name from a list provided by your dental insurance plan. It all boils down to making sure for yourself whether you are in the right place. Do your research and follow your instincts.
If you are looking for a new dentist and get a name from a friend, follow up with an interview phone call to the dental office. But don't stop there. Interview two or three additional dental offices. Ask questions and use our list of guidelines to help you determine professional and technical compatibility. One of the most important things to bring with you on your search is your intuitive powers. Yes, your intuition goes a long way in detecting whether the people you meet are sincere and whether you will be comfortable in their care.
In most cases, the phone will serve as your primary search tool. You can judge a lot about a dental practice from your first phone call. If the person answering the phone (the receptionist, front desk person, office manager or, heaven forbid, the dentist) is cheerful, helpful, patient, and answers all your questions, that is a good start and a signal that you may want to take it one step further. Ask about the office policy concerning new patients:
* Do they arrange a "get acquainted" visit with the dentist?
* Do they suggest a "walk through" of the office and an introduction to the dental team members?
* Do they have a designated staff person who routinely meets new patients and answers questions concerning the dental practice and its policies and procedures?
*Is it necessary to make an "on the books" dental appointment for a comprehensive dental examination?
Sink Your Teeth into This: Not every dental practice is set up to do "get acquainted" visits with the dentist, and very few have a designated staff member who handles new patient interviews. However, that is no indication of good or bad dentistry, and you shouldn't let it rule out a good prospect. In most cases, the standard operating procedure will be to schedule a first appointment with a dental examination. When this is the case, you want to make sure that you will get a comprehensive dental exam.
And remember, not every phone call is going to get you somewhere. Depending on who you call and where you live, you may feel that you are being brushed off, or you may sense that the person answering the phone is too rushed to answer your questions. It's also possible that you won't be able to get an appointment with the dentist for a couple of months. There are several reasons why this happens:
* The dental practice may be so good that there is a waiting list of people who want to become patients.
* Time management and appointment scheduling may be inefficient.
* The dental practice may have a "get them in and get them out" philosophy, which explains why you felt rushed.
* The person answering the phone may not be properly trained in customer service skills.
To be continued...(From <I hate the dentist> by Dr. Mac Lee)